© Dodam Group pvt ltd 2018

Privacy Policy

Our privacy policy is set up to offer you greater transparency in how we collect, use, protect and handle your personal information.

 

Private identifiable information (PII) is information that can be used to identify, contact, or locate a single person. Your PII is collected through you contacting us either online, by telephone or in person for the sole purpose of reserving lodging at Mango House. The collection and usage is done in compliance to privacy and security standards and in compliance to local laws and regulations.

 

What personal information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including your name, email, address, and communications); payment details (including credit card information), comments, and feedback.

 

How we collect personal information

 

When you contact us through our website or book a room with us per telephone or in person, as part of the process, we collect your PII such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

 

Why we collect personal information

 

We collect such non-personal and personal Information for the following purposes:

  1. To conduct room bookings and carry out our services;

  2. To provide you with ongoing customer assistance;

  3. To comply with any applicable local laws and regulations and for accounting purposes.

 

How we store, use, share and disclose your personal information

 

We handle all personal information with care. 

 

We do not share PII with any third-parties unless essential to our ability to carry out our duties or required according to legal enforcement agencies, according to relevant local regulations.

 

Mango House’s website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our hotel, and trade our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with you

 

We may contact you to notify you regarding your booking or rarely to send you promotional materials. For these purposes we may contact you via email or telephone.

 

How we use cookies and other tracking tools

 

Our website uses cookies mainly for purposes of security and to optimise the site’s functionality. If you wish to turn off cookies, you can do so in your browser. This may affect some of the website’s functionality. Some third-party services, such as Google Analytics or other applications may also place cookies or utilise other tracking technologies through our services. They have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by Mango House’s Privacy Policy.

How you can withdraw your consent


If you don’t want us to process your data anymore, please contact us at info@mangohouse.lk

 

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and our contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@mangohouse.lk